We have done business with CNC Services for years, and have always been impressed with their service. Recently though, they set a new standard for service when we lost an actuator motor on our Royce and couldn’t get a replacement for 8+ weeks. Lynn and Erik went all out to help us and was able to get it for us in about 5 weeks. Exemplary service!
Associated Thermoforming, Inc
CNC Parts Dept, Inc. received these testimonials from customers just like you. We appreciate your business and are proud of the kind words that are sent. Thank you.
I wanted to personally thank you for the great assistance you provided to our company. You went well above and beyond. We will be lifelong customers!
Thank you for great service!
916 Poker Depot, Inc.
I just want to say the your company provided a great service yesterday, I ordered an electric HSD cooling fan around 3:00pm and it arrived the next day around 10:00am. GREAT SERVICE.
I have a website and youtube channel and I just made a video on how to replace the HSD cooling fan, I also provided a link to your company in the description because of your GREAT SERVICE.
Thanks once again. https://www.youtube.com/watch?v=v-i4Ulowmbo&feature=youtu.be
The 5 Axis Royce router (recently rebuilt by CNC Services) runs 24/7, is very reliable and consistent!
I purchased a Motion Master with a Fagor 8050 control unit from a private owner three years ago that was built in 1997. Being new to CNC machines and an ill-kept one at that, I had a huge learning curve when it came to programming and maintenance. The one thing that saved me from the nightmares I experienced was the service and parts department at CNCPD. The support I received was like buying a used machine with a warranty. Whatever problems I had, the team at CNC Parts Dept took the time to find the problem and had most of the parts on-hand or would rebuild parts like servo motors at very reasonable prices. When I got really stuck, Erik came on site with his expertise and troubleshooted the problems in minutes. I can safely say whether buying a machine from them or using their support team, you will get the best in US. Just try searching the net to find anyone with the inventory of parts and the resume that Erik and Lynn have. Thanks CNC Parts Dept for everything.
Hello Lynn, I want to thank you for all your help. We Appreciate it a lot.
Hi Again Erik, Machine is running perfectly today. I resolved the tool change problem. I am going to send you my machine table files in a day or so as I know you keep many of these on record for your customers. I want to also mention how grateful I am for your support. Once you got me through those plc errors and I saw the machine actually move I knew we had it. I look forward to continuing our business with all of you at CNC Services/Parts Dept.
Erik/Lynn, You guys are awesome! I just ran the first set of parts on the rebuild. Looks like this little beast has been tamed. I deeply appreciate the work you guys put into this build: I couldn’t have done it without ya!
Thanks A Bunch!
Formation Plastics Inc.